RMA – Return Material Authorizations in R12.2
RMA from the same Sales Order
Make sure that Returnable option is checked under Order Management tab as below.
Now you will be able to receive the 3 quantity to the required sub inventory
Go to copy Lines tab select the Line type to “Return Line type” and enter the “Return Reason”, then say “OK”.
Come back to OM responsibility and run the Workflow Background process report as below