Login Page Loops Back to Login Page Immediately After Entering Username/Password – Password Field Blanks
Problem:
In 12.2, find the login page “loops” and never allows the user into Self Service Web Applications.
EXPECTED BEHAVIOR
Expect the login to allow the user in once submitting valid user credentials.
STEPS
The issue can be reproduced at will with the following steps:
1. Attempt to log into AppsLocalLogin.jsp:
2. After entering the user credentials and clicking on the “Login” button, the password field is cleared, and the page loops.
cause : Compatibility Mode was not turned on for the current website.
Solution :
Set ‘Compatibility Mode’ to “on” for the EBS website.
To set this as the default setting for your domain:
1. From the browser menu select Tools -> Compatibility View Settings
2. In the Add this Website field enter your domain information as appropriate (e.g. oracle.com)
3. Click the Add button
4. Close the Compatibility View Settings window
5. Retest the issue.
