How to upload Large files in Oracle Support?

Usually, any Service Request created in Oracle requires supported log files and trace files to be uploaded. The usual way of uploading from your desktop to My oracle Support (MOS) is quiet easy.

But when you have trace long running sessions or concurrent programs, it would have generate huge logs in the server. Even after gzip and tar, the file size will be very big exceeding 2 GB.

Any files less than 2 GB can be uploaded to MOS, using tradition method as below.

URL: https://support.oracle.com

Log in to MOS with your MOS username and password.
Create a new SR and in the next step, select the Upload button.
1. Alternately select and open an existing SR
Select Add Attachment button located at the top of the page.
Select the Choose File button.
Navigate and select the file to upload.
Select the Attach File button.

Files greater than 2 GB can be uploaded from the backend (server) using below command.

curl -T <path_and_filename>” -u “<userID>” https://transport.oracle.com/upload/issue/<sr_number>/

Example:

curl -T “DOYEN_ora_16629_DOYENUSER_CR46073641.trc.tar.gz” -u “MOSuserID@company.com” https://transport.oracle.com/upload/issue/3-20594210431/

Arun Kumar