Issue Summary:
Unable to back order due to Shipping Exception Error.
Issue Description:
Unable to Ship the order due to Shipping Exception error and hence needs to do a back order by the fixing the error.
Resolution Details:
- Purge the Exception
Go to Order Management Shipment User Responsibility -> Exceptions
Query the Exception id -> Go to -> Tools -> Resolve/Purge Exceptions
Enter the Delivery number and then Submit (Make sure that the Action is “Closed”)
Go to Shipping Transaction form and perform a Backorder
Line Status is now changed to “Awaiting Shipping”
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