Oracle Cloud for Communications is “redefining the telco market. Oracle Communications offers integrated cloud solutions that help Service Providers and Enterprises accelerate their digital transformation journey in a communications-driven environment, from network evolution to digital business to customer experience.

Oracle provides communications under the S.A.F.E. architecture, which includes world-class security, data-driven analytics, flexible delivery models, and extensible platforms. Let’s see what solutions they offer.

oracle-solutions-for-communication-industryOracle for Communications

Oracle aspires to be the world’s most trusted partner for mission-essential communications solutions, enabling the expanding worldwide demand for innovative ways to communicate. Oracle is leveraging strong communications vertical experience, application breadth, and high-performance cloud software and infrastructure for IT, network, and corporate workloads through their Communications team and a pan-Oracle program called Oracle Cloud for Telcos.

With Oracle, communications businesses can stay ahead of the competition by deploying secure networks and cloud-based apps. They assist global service providers in automating their networks, delivering more personalized, data-driven client experiences, and increasing income through innovative IoT/ecosystem business models.

Oracle’s industry-specific expertise and decades of cloud experience are helping operators in not only scaling and adapting for 5G services but also rapidly monetizing and fulfilling new offerings and migrating to the cloud. They assist providers in navigating almost any type of business difficulty, whether it’s scaling their network, simplifying their supply chain processes, or having a platform to handle talent recruitment.

You can use Oracle to develop new digital experiences, realize the full potential of 5G, and quickly implement new IoT business models. You can modernize your network while increasing revenue with their comprehensive array of cloud-native applications and secure network infrastructure solutions.

How do Oracle Communication solutions benefits?

Oracle Cloud for Telcos is based on the company’s cloud platform, Oracle Cloud Infrastructure. The Oracle Fusion Cloud Applications Suite, Oracle Communications core network and B/OSS solutions, and more than 60 other industry application suites & third-party and bespoke applications and workloads are all operated on the OCI platform.

More than 80 cloud services, including data management, developer services, analytics, and artificial intelligence, enable telecommunications to build new apps or modernize old workloads. Oracle Cloud for Telcos simplifies the migration and operation of mission-critical IT, operations support systems (OSS), and business support systems (BSS).

Oracle Communications is committed to speeding digital transformations in four key areas: network evolution, digital operations, digital business, and customer experience. Oracle’s cloud products accelerate digital transformation journeys by guiding them to digital technologies and assisting them in changing the customer experience.

Oracle Communications’ overall vision includes the following goals:

  • Accelerating network & IT convergence by exploiting its unique position in both fields.
  • Providing cloud-based software-driven business, operational, and network infrastructures.
  • Providing its customers with various cloud engagement models (e.g., public cloud, private cloud, managed service, on-premises, hybrid, Oracle Cloud Machine) that best meet their competitive strategy, investment approach, and growth ambitions.
  • Leveraging Oracle’s industry-leading platform technologies to broaden the portfolio’s offerings to encompass servers, databases, storage, and other platform technologies.
  • Continuing to invest in Oracle’s broad worldwide partner network to meet customer demands.
  • Providing sophisticated consultancy and support services with added value.

Oracle Communications Products by solution

Oracle Communications’ comprehensive product and service portfolio assist the world’s largest and most sophisticated service providers in bringing services to market quickly. Let’s take a look.

1.     5G Core Network

Through B/OSS applications, you can deploy trusted, cloud-native 5G technologies from the network. Also, you can leverage automation in the 5G standalone core to get new services to market faster.

To capitalize on network slicing and new business models, you can use convergent policy & billing. Further, you can manage your network at scale by providing the 5G core network with routing control, robustness, security, and observability.

2.     Multigenerational Network Signaling and Security

With this Oracle Solution, you can retain 3G/4G with safe signaling solutions as you transition to a 5G standalone core. Signaling security and session border controllers, which are used by the world’s vital communications service providers, can protect your networks.

3.     Enterprise Communications

Oracle business session border controllers and cloud security help you maintain your network dependable and secure while you migrate VoIP and unified communications to the cloud. Oracle Communication’s Enterprise Solutions provides its customers with a S.A.F.E. architecture with a focus on security to fulfill the vital needs of real-time communications.

4.     Digital Experience for Communications

You can improve customer experience by providing consistent marketing, sales, and service across all of your digital platforms with our Digital Experience solution. SaaS software can be used to set up items and bundles across your sales systems, & automated provisioning and orchestration.

5.     Unified Operations for Closed-Loop Automation

You can automate the design, delivery, and lifecycle management of fixed, pre-5G, and 5G-era mobile and digital services supplied through physical and cloud-based networks. Closed-loop automation can also improve service agility, minimize OpEx, and manage complexity.

6.     Cloud Scale Monetization for 5G and Digital Services

You can utilize network slicing, IoT, and multiparty business models to bring your 5G and digital services offerings to life. Take advantage of a unified product catalog, unified solution provisioning, and unified hierarchical structuring.

7.     Store Operations and Device Leasing

Improve your retail customer experience and increase store revenue. You can maintain adequate inventory and provide new gadget financing options that are appropriate for your clients’ budgets and lifestyles.

8.     Communications ERP and Supply Chain Management

You can optimize strategic sourcing and manage product and equipment supply chains with this solution to support network expansion. With integrated planning, supply chain, and finance solutions, you can adjust financial models to your 5G business.

9.     Communications Human Capital Management

Adapt to a changing communications sector by attracting top personnel, giving possibilities for advancement, and equipping your team to achieve your most essential objectives. You can simplify your employee experience by providing automatic onboarding and courteous self-service to your employees in your stores, contact centers, corporate offices, and at home.

10. Telco Cloud Infrastructure

Oracle Cloud for Telcos fulfills the promise of integrated cloud computing. Telcos may transfer their IT workloads, operate their networks more efficiently, and develop new apps for their clients on a scalable and cost-effective cloud platform.

You can monetize any business model, offer tailored experiences, and automate operations by leveraging communications-specific features. You can also utilize analytics and AI to discover subscriber and customer insights.

The Bottom Line:

According to Oracle Communications, the primary goals of communications service providers’ CX programs are to boost customer satisfaction, generate revenue, and differentiate from the competition. In this aspect, tailored, proactive, and contextual involvement can assist businesses in providing the experiences that customers demand.

Oracle’s enterprise communications solutions enable digital transformation enterprises by providing an architecture that connects fixed and mobile users, enables rich multimedia customer interactions, and automates business processes, resulting in significant increases in productivity, efficiency, and return on investment (ROI).

Each solution is intended to address the connection, security, and control challenges that clients frequently have when growing communications applications or updating their networks. Oracle will play a massive role in the next generation of mobile technology, enabling carriers to go beyond connection with 5G and cloud technology that will have a long-term influence on the business.

Ready to be a part of it? With Doyensys, your Oracle Cloud partner, you can! Reach out to us today!

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