FAQ

Why Doyensys over other providers?

Doyensys is boutique firm with deep expertise. We provide the full gamut of solutions and leave no stones unturned to help our clients become successful. Our expertise is backed by our experiences, we walk the talk and have a great ‘Say-Do Ratio ‘

We are an industry thought leader in Oracle. 7 books published, blogs and webinars are testimony to our commitment towards Oracle.

How long has Doyensys been in business?

Doyensys has been in the business for over 16 years. We started as a new startup in the year 2006 and are maturing into a reliable service provider winning the hearts and minds of our customers.

What are the main service offerings from Doyensys?

It used to be Anything from the backend Database to the frontend Enterprise Applications and bespoke apps. Now we have expanded into the pre-project planning phases as well. For example doing the IT systems assessment, recommending to the clients on future roadmaps, implementing and managing your systems and optimizing your IT investments. For a complete listing of our offerings, please visit our offerings catalogue at www.doyensys.com

What makes Doyensys the right choice for Oracle consulting and implementations?

We have specialized in the Oracle platform. 3 million person hours, 100+ certified consultants and deep relations with the Oracle community. We have implemented and managed number of projects in the Oracle platform.

What should I expect from Doyensys?

Quality Service, Trust & Relationship! We take care of our customers and value the relationship. We have proven time & again that we have made our clients successful. They love our service quality, dedications & transparency. Employees and Customers are core to our business.Longevity of customers @ Doyensys is a proof for this.

How much is the consulting fee?

It depends on the nature of project and engagement model. We offer extremely competitive fees in various engagement models. Peace of mind is what our customers get in our service fee.We have had customers move from Tier – I Software service providers to Doyensys to experience much better service with less total cost of ownership (TCO)

What If we already have internal technical support staff?

It is wonderful if you already have internal support staff. Our team adds value to your organization on a project basis. Our objective is to deliver the project and enable your support staff as needed. Our belief is that your staff are there for the long haul to manage your business, we are there for the short term to consult, advise, guide and enable

How does Doyensys monitor customer satisfaction?

We believe in customer delight! We continuously seek customer feedback and engage through different forums and medium to seek advice and feedback and ensure that we have a delighted customer.

Will Doyensys recommend and purchase hardware and software products for us?

We can certainly guide you on the software products. Since we are a software service provider our recommendation will be agnostic and ‘what works best for you ‘.
Any software installation has guidance for the underlying hardware – we can provide you guidance on that as well.

Can Doyensys create a custom offering for our business?

Absolutely yes… Every business is unique – we have been highly successful in doing this.

What are the awards that Doyensys has won?

From 2018 Doyensys has been consistently awarded as a Great Place to Work and had also been rated as Top 50 Great midsize firms to work for. Doyensys is also recognized as top 25 midsize firms to work for women employees

Where are you located?

We have offices in

  • Dallas, Texas, USA
  • Toronto, Canada
  • Chennai and Trichy, India

How do you keep pace with modern trends and Technologies?

As a team we strongly believe in continuous education of our consultants, motivate the team to be certified on latest technologies, adoption of new processes and methodologies, participate in leading technology and business conferences to provide thought leadership and to learn from other experts.