Job Requirement
Oracle SCM Functional Expert
Work Experience
Min 6-8 years of experience
Work Location
Chennai
Technical Expertise:
- Must have participated in 2-3 Oracle SCM Implementation and support projects in EBS modules.
- Expertise in Oracle Cloud Order Management, Purchasing, WMS, and Inventory, Cash Management, Advance Pricing
- Comprehensive understanding of the entire A2C (Acquire to Consume) and P2P (Procure to Pay) processes.
- Hands-on experience with configuration and troubleshooting in support processes.
- Strong business communication and customer management abilities.
- Experience in gathering and documenting business requirements.
- Proficient in leading fit-gap analysis, conducting Conference Room Pilots (CRP), functional configuration, testing, client
user training, cut-over activities, and post-go-live support.
- Willingness to work flexible hours to accommodate overlap with IST/US working hours.
- Demonstrates a proactive and responsive approach to customer needs.
Good To Have Skills:
- Certification in Any SCM Module
- Experience in working with Service now
Key Responsibilities:
- Lead and participate in Oracle SCM Implementation/support for EBS/Cloud modules.
- Provide architecture, solutions and configure Oracle SCM modules.
- Engage in discovery, requirement gathering, solution design, development, and other project phases, creating deliverables.
- Gather and document business requirements; conduct fit-gap analysis, CRP, configuration, testing, training, cut-over, and
post-go-live support.
- Develop functional specifications by analyzing customer business processes.
- create and share knowledge artifacts within the team.
- Familiarity with production support processes, ticketing tools, SLAs & support metrics.
- Facilitate customer relationships with the support team; provide advice and assistance.
- Assess the impact of upgrades and monthly patches on design and solutions.
- Work independently or as part of a team.
- Preferred skills in business process improvement, process automation & creating SOPs.
- Maintain a proactive and responsive customer-focused approach.
Professional Attributes:
- Flexibility
- Willing to work in shifts.
- Willing to learn attitude
Educational Qualification:
Behavioral Attribute:
- Very matured, Client facing Abilities