Introduction
In today’s fast-paced digital landscape, users expect instant support and seamless interactions. The AI Oracle Chatbot, powered by Oracle Digital Assistant, brings intelligent conversation to enterprise application helping users get answers, perform tasks, and navigate systems with ease. It’s a smart, efficient way to enhance user experience across Oracle Fusion Cloud.
Why we need to do and use cases
Manual tasks, long navigation paths, and delays in getting support can slow down business operations. An AI Oracle Chatbot solves this by offering instant, 24/7 assistance within Oracle applications. It improves productivity, reduces support load, and enhances user satisfaction by simplifying complex tasks through conversation.
Key Use Cases
HR: Apply leave, check pay slips, update profiles
Finance: Submit expense reports, track invoices, get PO status
Procurement: View supplier info, check order delivery
Customer Service: Answer FAQs, check service request status
How do we solve
Enable DIGITAL_ASSISTANT AI
Create one custom role
Navigate to Tools > security console.
Create Role
Access Digital Assistant
Add above Privilege
ORA_ZCA_ACCESS_GROUPS_ENABLEMENT_DUTY
Add Above Role
Add Users
Next Run ESS Job
Retrieve Latest LDAP Changes
Before Role assign
After Role assign
It was enable digital assistance
Conclusion
The AI Oracle Chatbot is a game changer for modern enterprises, enabling smarter, faster, and more intuitive interactions with Oracle Fusion Cloud applications. By automating routine queries and simplifying complex processes through natural conversation, it empowers users, reduces support costs, and boosts overall efficiency. As organizations continue to embrace digital transformation, integrating an AI chatbot isn’t just an option it’s a strategic move toward a more agile and intelligent future.
