How to Handle the Expense Report Status ‘Pending System Administrator Action’

When an Expense Report has a status of ‘Pending System Administrator Action’ a notification has usually been sent to the System Administrator for action to be taken.

The reason for this issue is a Supervisor was not assigned to the employee. After this has been done, how can one progress the Expense Report and change the Status back to Waiting for Manager approval?

1. Navigate to the Workflow Status Monitor [N: Workflow Administrator Web (New), Standard > Administrator Workflow > Status Monitor]
2. Query the Expense Report: Item Type = Expenses [APEXP] User Key = Expense Report Number
3. Select the radio button and click on Activity History
4. Then select the Activity that has failed and click on the Retry button.