EBS Homepage Help Link Shows A Blank Page In R12.2 After SSL Is Enabled
Problem :
In Oracle E-Business Suite Release 12.2, a non-SSL port is kept open for those products that need to access some of their pages through HTTP and for the Oracle E-Business Suite Help System.
If you wish to force all users to access your pages using HTTPS, you can add a redirect rule to the <s_ohs_instance_loc>/config/OHS/<s_ohs_component>/custom.conf> file.
Solution :
To resolve the issue test the following in a development instance and migrate accordingly:
1. Remove / comment out the following redirect rule changes to <s_ohs_instance_loc>/config/OHS/<s_ohs_component>/custom.conf> file:
RewriteCond %<HTTPS> !=on
RewriteRule ^/(.*) https://<servername.domain>:<ssl port>/$1 [R,L]
2. Retest Help to confirm it works as expected, and is no longer showing a blank page.
