Issue: When user was trying to login Apex with workspace login, getting error like below.

Solution:

 

  • Need to login Apex as Admin user.

  • Click on Manage Workspaces>Manage Developers and Users

  • Search with username and find the particular workspace and click on it.

  • Cross check the username and Email address.

  • Cross check the Workspace and change Account availability from Locked to Unlocked.

  • Give the new password, confirm password and click on Apply Changes.

  • Before giving the password to user, we need to login and check it from admin side for verification.
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